MARY ANN WHITBY/ Lucille Sharp Age: 18 Mary Ann is a young maid just employed at the estate temporary while many guests are there. Because there is another maid called Mary and her name is not plain enough she has to be called 'Alice'. She is cunning and snide, she likes to go against the rules.
Lottie Addington
LOTTIE ADDINGTON/ Alexis Bledel. Age: 20. Coming from a rather large family; the fifth out of six children, Lottie moved to Ashford to become a ladies maid for Countess Evangeline Thompson. She grows to become very close to the other maids and servants of the house. She is very shy and innocent and loves to read the books from the library. She has a secret ambition to become a published author but would never dream of following it due to the lack of confidence.
Mary Cadwell
MARY CADWELL/ Joanne Froggatt. Age: 23. After loosing her parents to a sickness, Mary lost everything. Having no money or anyone to care for her, she took the job of being a maid at Ashford Estate. Mary keeps quiet when around people of higher rank than her, but she often talks negatively about them around people of her rank and around the other servants of the house. She often has an attitude but doesn't show it around the higher up ranks. She has a crush on Maxwell but she knows that he still has feelings for Lydia.
Florence Jackson
FLORENCE JACKSON/ Clare Calbraith. Age: 25. Soon after the birth of her twin boys at the age of 22, Florence's husband took her children away from her and kicked her out of the house to be with another woman. Leaving her with nothing, Florence had to find work to support herself and to help pay for the children she cannot see. She was hired at Ashford to be a maid and has worked for three years. She gets a long with almost everyone and doesn't like to get involved with conflict.
Alana Ryder
ALANA RYDER/ Jessica Chastain. Age: 23. Alana came to Ashford as a seamstress. She makes custom dresses for the ladies when quested and loves to repair old ones. When she isn't working on dresses she often helps the kitchen staff to make large dinners and to decorate for holidays. She's very friendly and often voices her opinions on being better than everyone else. She lives in a cottage on the grounds, where the outside servants live.
Adria Audley
ADRIA AUDLEY/ Bryce Dallas Howard. Age: 24. Adria came to Ashford as a maid after her family waited until she was old enough to work out of their town. They were pleasantly surprised when she was given such a wonderful job. She is very shy and innocent and tries to keep to herself as much as possible. She is friends with the other maids and tries to stay away from the upperclass men as much as possible. She likes to keep her head down as she works and tries not to make too much conversation.
Mrs. Foster
BEATRICE FOSTER/ Phyllis Logan Age: 40. Beatrice works at Ashford as the Housekeeper and has been employed to the family for the past twenty years. Her husband died in battle many years ago and she still grieves her loss but doesn't let her affect her work. She loves to work with children and is strict but can also be very gentle and kind hearted. She gets along with Michael very well and the rest of the staff-- that is if they behave.
Emma Snow
EMMA SNOW/ Sophie McShera. Age: 16. Growing up in an orphanage, Emma never knew who her parents were. Becoming too old to stay at the orphanage, her overseer got her the job of scullery maid at Ashford Estate. Being the newest employee, Emma runs around like a chicken without a head, trying to do everything right. She is very kind and helpful and always positive.
Dorothy Manning
DOROTHY MANNING/ Freema Ageyman Age: 24. Dorothy is an all around maid who has been working at Ashford for four months now. She always takes on her tasks quietly but if someone provokes her she is not afraid to speak her mind. She gets on with most of the staff and is friendly if you are to her. Her favorite thing to do is to go out into town to avoid the stress of work even though the people are always shouting abuse at her.
Hazel Wooton
HAZEL WOOTON/ Olivia Hallinan. Age: 20. Hazel has worked at Ashford since she was sixteen but recently has taken some time off when her parents perished in a fire that destroyed her entire home. She comes back to work after a few months of grieving over her loss and works as a gardener, an unusual job for a woman. She's a bit snarky sometimes but is all around a good person. She gets along with the men that work outside and is good friends with the maids.
Abigail Anderson
ABIGAIL ANDERSON/ Cara Theobold. Age: 22. Having her family send her over from America for schooling and to stay with her aunt, Abigail grew up with the finer things in life. But, as a thing of rebellion, Abigail left school and the care of her aunt, and became a kitchen maid. Abigail always wanted the simpler things in life, and felt that the money her family has, corrupted them all. She didn't want to become what they were. Abigail is happy to be a maid at Ashford. She is funny, and nice to everyone, and enjoys reading books.
Dawn Moore
DAWN MOORE/ Angel Coulby. Age: 21. Dawn has been working at Ashford as a gardener since she was fifteen soon after her grandparents got ill and had to live with them, she left to find work that offered a place to sleep seeing as there was no room left in her home for her. It was hard for her to adjust but Ashford is now a home to her. She keeps in contact with her family once a week and loves her job and everyone she gets to interact with.
Mrs Granville
CORDELIA GRANVILLE/ Lesley Nicol Age: 43 Mrs Granville has been the cook of Ashford for years when the head cook of her time retired. She's a very kind person, and a hardworker, but can be very strict and brash. She had a couple of love interests and crushes when she was younger but not for a very long time. While she was younger she found out she could never have children, but it doesn't matter now being her age. She cares for the maids under her charge as if they were her own...sometimes.
Blanche Holmes
BLANCHE HOLMES/ Sarah Lancashire Age: 49 Blanche is lady's maid to Edith Hayes, and to some of the other guests who did not bring their own. She doesn't get on too well with the rest of the staff and likes to keep to herself. She enjoys crafts like sewing and spends most of her free time doing that. Sometimes Blanche can be nurturing and is good at giving advice.
Gentlemen
Dr Shearsmith
BARNABY SHEARSMITH/ David Robb. Age: 62. Barnaby is the head Doctor of the estate, he's been there since he was 26 and is now training Dr Harrison to be his successor. He's good at what he does, trying to be unlike the rougher doctor's of the era and taking each patients feeling's into account. With his knowledge, he is usually right about the situation someone is in. He's quite kind and easy to talk to...outside of work.
Dr Harrison
EDWARD HARRISON/ Matt Smith. Age: 28. Edward has worked at Ashford since he first started out as an assistant. He is very brilliant, funny, and charming. Since he's been there for so long he's friends with nearly every resident, but very close to the Hayes family and the men. He is upperclass with the money he makes but is considered lower because of his job. He's very loving and friendly and loves all of his patients. His romantic life has always been something he's kept private but one things for sure, he isn't going to marry until he finds the right girl for him.
Harvey Stewart
HARVEY STEWART/ Nico Mirallegro. Age: 16. Harvey is one of two hallboys at the Estate. He's a very hard worker, and shy too - he keeps to himself. Being a hallboy, a low rank, he feels the pressure of it and tends to feel a little left out. He is a charming lad when you talk to him though.
Alfred Merriweather
ALFRED MERRIWEATHER/ Matt Milne. Age: 25. Alfred (Alfie, as family calls him to which he doesn't like) came to Ashford to find work as a valet to one of the Counts at the Estate, and so he could watch out for Maggie. Alfred is very protective over his little sisters and is prepared to fight any man that comes across them. He acts as the father to Esther and Maggie while their father is back at home.
Hank Jefferson
HANK JEFFERSON/ Ed Speleers. Age: 24. Hank started at Ashford when he was fifteen after his Father died. He's the untitled third footman but is after Michael St. James' job for when he gets old enough to fill the position. He is deviously charming and the first person you'd point your finger at if something went missing. He enjoys his job as much as he can and tries to pay minimum attention to the upper class as possible. Hank finds himself lusting after Rita Hughes as well as other men.
Elliot Alexander
ELLIOTT ALEXANDER/ Robert Downey Jr. Age: 26. An only child with poor parents, Elliott taught himself everything he need to know at a young age, and also learned every other trade in his hometown. When he became old enough to work, he became an apprentice underneath a blacksmith. He then was hired by Richard Hayes to work at Ashford. Elliott is a fun loving guy and flirts a lot.
Mr St. James
MICHAEL ST. JAMES/ Jim Carter. Age: 57. Michael grew up in a family of servants His own father was a butler here years ago at Ashford estate. So of course when the job of head of the help was offered to him, he took it. Michael is a hard worker and takes his job seriously. He mainly keeps to himself since there isn't really anyone on the workforce expect for the stablemen that are his age. But Michael is kind and loves to read.
Cliff Warner
CLIFF WARNER/ Max Irons. Age: 23. Cliff came to Ashford to work with the stables since they were shorthanded. He has worked with horses his whole life and is very poor. He is shy when he first meets someone but warms up to people quickly. He fancies many of the maids and never misses an opportunity to flirt.
Eli Green
ELI GREEN/ Gethin Anthony. Age: 21. Eli came to Ashford to find work to help pay for his family. Now sending home 70% of his earnings as a Coachman to his Mother and Siblings as his Father passed away. Fredrick being the oldest has full responsibility now but that doesn't stop him from using his savings to have a drink with the other men every now and again.
John "Wes" Wesley
JOHN WESLEY/ Joseph Morgan. Age: 25. John is a gunsmith at Ashford like his grandfather, one of the best in the country in fact. He is exceptional with his hands and a better shooter than most of the men at Ashford. He is a charmer with the ladies but rivals any sort of competition knowing that even though he is lower class he thinks he is better than most men.
Wyatt O'Hara
WYATT O'HARA/ Colin Morgan. Age: 21. Wyatt is the new stable boy from Dublin where he grew up the only child to a couple very much in love. His parents relationship strengthened his values of love from a very young age. Being an only child, he learned to make his own fun sometimes finding trouble along the way. Wyatt is very clever and has quick wit. He instantly takes to Adria Audley upon his arrival at Ashford.
Mr Hart
EDGAR HART/ Brendan Coyle. Age: 49 Edgar is the new valet to Richard Hayes...or rather his old valet. He left the estate eight years ago when he got into a fight with a staff member who has since left and now has come back to reclaim is job after disliking his other valeting position. Edgar is a kind man who delights in sarcastic humour. He knows his opinion of someone straight away and often doesn't change it. Although kind, he is known for his temper and can get argumentative.
Percival Gilbert
PERCY GILBERT/ Not sure on FC but black hair and a moustache is my vision. Age: 27. Percy is one of Ashford's many gardeners. He is currently acting as head gardener as he is ill. Percy is a charming fellow who gets on with most people. Every time he visits the servants quarters in the house it's always a lovely surprise as everyone enjoys his company. He adores nature.
Rufus Jenkins
RUFUS JENKINS/ Tom Courtenay Age: ?? Jenkins is the gatekeeper of the estate, who likes to keep to himself in his little gatekeeper's house by the gates. It's not unknown that he's come into the house to spout his weird stories, often scary and bizarre. No one knows how long he's been employed or anything about his background. He's just there. All the time.